Who are We?

We are an online retailer who built a reputation on choosing quality brands, and still having a wide variety. We get the products straight from warehouses around the United States to the customer in a matter of days.

Colton Lee. Born in Durango Colorado, Colton found a growing need: Making power portable and stress free.

Order Confirmation

As soon as you place your order, you will receive an order confirmation email.  This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Shipping

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@sparepowersupply.com

Damages

If your item(s) do arrive damaged, please send photos to support@sparepowersupply.com, and we will process an insurance claim on your behalf.

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.

Cancelation and refunds

All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped

If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.